About - Why PTM
PTM was founded on and continues to be dedicated to three simple principals:
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Trust and professionalism
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Exclusive focus on the management of transit systems
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Commitment to high quality, customized management solutions
Trust and Professionalism - PTM Will Earn Your Trust and Keep Our Promises
PTM's customer systems trust us to provide professional, high quality assistance, support, staff and resources. PTM's General Manager, Region Manager and corporate staff will not make a commitment that they can't keep. For a company the size of PTM, trust, stability and honest communication are very important. The transit industry is a relatively small world, we cannot afford to have a negative reputation.
Exclusive Focus on the Management of Transit Systems
PTM is an employee-owned, American company. We are not the largest transit management firm in the country, nor do we want to be. We want to continue to grow, but never become so large that our customers are just a number who do not receive the individualized attention that they expect and deserve. PTM firmly believes that our size fosters a greater commitment to and stronger relationships with transit systems than the larger transit management firms. We do not answer to a foreign parent company with major stockholders who may expect profitability over customer satisfaction. Therefore, we believe that PTM has a lot more flexibility in accomplishing our primary goal of taking care of our customers and employees.
Commitment to High Quality, Customized Management Solutions
PTM's on-site and senior management teams are committed to partnering with transit systems to provide high quality, customized management solutions. We work closely with transit authorities, municipalities, Boards, and/or transit staffs to create a vision for the system and help achieve its goals and priorities. We are small enough that our senior management can become closely involved with each of our transit management customers, including regular visits. This is a focus that we have maintained, even as we've grown.
